NM
Nevan M
1 reviews | Active since Jul 2020
08 Jul 2020, 17:28
Rain 5G
Absolutely Horrible customer care service from rain. I have a 5G premium unit that is only giving me a maximum of 20mb/s on download on a good day which is not stable at all. Been logging tickets for over a week now with no contact back!
Helpful (0)
Replies (2)0
Replies (2)
Rain's replyOfficial
08 Jul 2020, 17:33Hi Neven
Trust you are well and keeping warm.
Please accept my humble apologies for the service that you have received thus far.
Please note one of our agents will be in contact with you to assist .
Stay safe .
Regards
Fattima
Trust you are well and keeping warm.
Please accept my humble apologies for the service that you have received thus far.
Please note one of our agents will be in contact with you to assist .
Stay safe .
Regards
Fattima
Rain's reply08 Jul 2020, 17:33
Official
Hi Neven
Trust you are well and keeping warm.
Please accept my humble apologies for the service that you have received thus far.
Please note one of our agents will be in contact with you to assist .
Stay safe .
Regards
Fattima
Trust you are well and keeping warm.
Please accept my humble apologies for the service that you have received thus far.
Please note one of our agents will be in contact with you to assist .
Stay safe .
Regards
Fattima
NM
Nevan M's updateReviewer Update
09 Jul 2020, 18:10Thank you for responding. A gentleman by the name of Zahir assisted me this evening and was very helpful
NM
Nevan M's update09 Jul 2020, 18:10
Reviewer Update
Thank you for responding. A gentleman by the name of Zahir assisted me this evening and was very helpful