TN
Tersia N

1 reviews | Active since Feb 2023

01 Mar 2023, 20:25

Rain

After numerous attempts at trying to get Rain to cancel my subscription, they finally responded to my complaint on Hellopeter. I eventually managed to cancel my Rain subscription. Now that my subscription has been cancelled, they have the odesity to continue taking. a payment off my account. This is the worst customer service experience I’ve had. They are ******* *****ing money from our accounts 😡 They do not respond to e-mails. One has to liase with them by leaving a message on their app. It’s like dealing with a dysfunctional robot. Calling their support desk is a nightmare. You are met with the most arrogant staff.

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Replies (1)
Rain
Rain's reply02 Mar 2023, 08:18
Official

Hi Pratiba 
 
 We're really sorry your rain experience hasn't been as good as you expected.
  
 We're going to get on this asap.
  
 Thank you,
 rain