EE
Eugene E
1 reviews | Active since Nov 2010
08 Apr 2025, 19:31
RAIN ******
I have used Rain for the Past 4 years now and now I'm experiencing hell with Rain, I wrote a review already pertaining to making payment on my account I emailed them the proof of payment 4 time and phoned them now 10 and not one damn thing is done they don't give a ****, they either end the call or tell me they will escalate or forward the information to the billing"bull****" department. For a week now nothing has happened and no one has resolved the issue and not a work for any of the consultants saying that my service will be restored I ****ing paid R569 to Rain for nothing might as well have flushed it down the toilet instead.
Helpful (0)
Replies (6)0
Replies (6)EE
Eugene E's updateReviewer Update
08 Apr 2025, 21:52How can the billing still be allocating after 6 days and there are the dates on the screen shots of the cleared payments this is complete incompetence
EE
Eugene E's update08 Apr 2025, 21:52
Reviewer Update
How can the billing still be allocating after 6 days and there are the dates on the screen shots of the cleared payments this is complete incompetence
EE
Eugene E's updateReviewer Update
09 Apr 2025, 07:59What is this nonsense automated response , this is absolutely terrible really and horrible support for customers
EE
Eugene E's update09 Apr 2025, 07:59
Reviewer Update
What is this nonsense automated response , this is absolutely terrible really and horrible support for customers
EE
Eugene E's updateReviewer Update
09 Apr 2025, 09:10Thank you for the feedback it was sorted out
EE
Eugene E's update09 Apr 2025, 09:10
Reviewer Update
Thank you for the feedback it was sorted out
EE
Eugene E's updateReviewer Update
09 Apr 2025, 09:15Payments were allocated and account has been resolved thank you Rain
EE
Eugene E's update09 Apr 2025, 09:15
Reviewer Update
Payments were allocated and account has been resolved thank you Rain
Rain's replyOfficial
09 Apr 2025, 09:30Hi Eugene E,
Positive feedback is always encouraging. We appreciate your acknowledgment and kind words.
Thank you.
rain.
Positive feedback is always encouraging. We appreciate your acknowledgment and kind words.
Thank you.
rain.
Rain's reply09 Apr 2025, 09:30
Official
Hi Eugene E,
Positive feedback is always encouraging. We appreciate your acknowledgment and kind words.
Thank you.
rain.
Positive feedback is always encouraging. We appreciate your acknowledgment and kind words.
Thank you.
rain.
EE
Eugene E's updateReviewer Update
09 Apr 2025, 09:33Thank you Guys
EE
Eugene E's update09 Apr 2025, 09:33
Reviewer Update
Thank you Guys