JJ
Jason J

1 reviews | Active since Jul 2013

10 Aug 2020, 23:15

Rain 4G the most useless nternet service in South Africa

Don't use this internet service!!!Only worked for 2 weeks!!Don't waste your time trying to get hold of anyone at a call centre or on any of the numbers on the internet to try get help!! They don't exist...dont respond and no correspondence!!Absolutely shocking service. Have tried for over a week now. Tried 3 different routers and same problem. No signal!!!!!So frustrating and worst is we paid for the month and now no use!!!!

0
Replies (4)
Rain
Rain's reply11 Aug 2020, 08:44
Official
Hi Jason

Trust you are well and keeping warm.

Please accept my humble apologies for the service that you have received thus far.

Please may I have your email address that was used to create  your rain profile so that I may help you.

Stay safe.

Regards
Fattima
JJ
Jason J's update11 Aug 2020, 09:26
Reviewer Update
Hi Fattima

My wife has sent numerous emails and tried calling with no response. The email address is *** . Please could you try help us sort this out. Her number is ***
JJ
Jason J's update11 Aug 2020, 15:43
Reviewer Update
We have still not received a phone call or any correspondence and our internet is still not working!!!
JJ
Jason J's update11 Aug 2020, 15:43
Reviewer Update
***