SH
Stefan H

1 reviews | Active since Sept 2017

13 Feb 2021, 11:13

Rain 4G speed hoax

I have rain 4G, for couple of months now - use to have 3.6 Mbps down and 0.8 up, past two weeks only 1.1 down. I have read article in Business News how proud Rain CEO is about customer growth and the expected to have 1 million customers in 3 years. This goal will now be achieved in the next few months. So they get the income from the customers but cannot upgrade their networks at the same speed resulting in the existing users not getting what we are paying for. Mr CEO - as always greed will be the downfall of you - you will be no exception to the rule. I will end my contract with you and go somewhere else.

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Replies (3)
Rain
Rain's reply13 Feb 2021, 11:46
Official
Good Stefan 

I trust you are well

Please accept my humble apologies for the service that you have received thus far.

I see that you do not have an open ticket please visit our website and open a ticket so that we can assist you?

Stay safe.

Regards
Mosa
SH
Stefan H's update13 Feb 2021, 12:21
Reviewer Update
Good day Mosa, I will do that but my personal experience and other reviews on this website do indicate this to be a futile waist of time.
SH
Stefan H's update13 Feb 2021, 12:21
Reviewer Update
waste