RW
Reshenda W

1 reviews | Active since Jul 2020

24 Jul 2020, 08:04

Rain 4g no internet

My Rain internet Sim does not work at all. I correctly went through the whole activation and Rica process and still no internet. I logged a ticket and still haven't had a response after a week. The support is terrible and there's no humans to speak to for help.

0
Replies (3)
Rain
Rain's reply24 Jul 2020, 08:44
Official
Hi Reshenda

Trust you are well and keeping warm.

Please accept my humble apologies for the service that you have received thus far.

Please note one of our agents will be in contact with you to assist .

Stay safe .

Regards
Fattima
RW
Reshenda W's update24 Jul 2020, 08:54
Reviewer Update
Thank you I would really appreciate that
RW
Reshenda W's update03 Aug 2020, 13:24
Reviewer Update
Problem resolved! Apn settings needed to be set. Thank you to Rhulani for helping me with this issue.