Rain 4G Network Throttling/Terrible 4G Connection Issues.

I would like to understand whether there is an issue (in 2021) with the connectivity strength of Rain 4G in the NW province? I have been with Rain since Jun 2019 and my 4G connection has never been an issue. Since late last year it feels that my 4G connection is being 'throttled'. This is especially upsetting since we are literally next to the wifi router. The impact is harder when I'm in a Teams or Zoom meeting or when my kids are in a Zoom class. The audio keeps cracking/breaking, the sound is distorted, the connection 'bombs out' and I receive messages that say: 'Bad Network Connection'.

I'm not kidding when I say I've literally started keeping my router next to me, yet the issue persist. Please advise whats going on? This problem seems to be getting worse by the day.

I've been with you guys for almost 2 years. Please- do better!