1 reviews | Active since Jun 2014
Rain 4g making life so much easier
I am entirely satisfied with my rain internet service provider. After using rain 4g the first month a statement for by Bill was created. However I had some complications with my bank and my account was closed. I received a call from Rain support pertaining to an email I'd sent in to rain customer support and an individual by the name of Shalen responded to my enquiry. He was very helpful, knowledgeable and efficient in answering all my questions if which I had many. He was patient and took his time to explain to me so that I understood. My bank issues where sorted and I'd sent in an email to rain support so as to notify them they could debit my new account and Shalen once again responded and I was reconnected to my rain network instantly. I am very pleased with the rain customer services. Their timeous reply and understanding of my situation as well as knowledge about the procedures simplified things for me, some1 who is new to rain and is learning more about it each day. It is a fantastic internet provider taking cost into consideration the cheapest I believe that is out there now. I have been using the mtn and telkom networks so far speedwise and time wise rain suits my families internet needs better. Now with lockdown that need has become more demanding so the 19 off peak hours at R250 per month from rain is just right for us. I have recommended rain to my parents and family who will be on the rain network very soon. Thank you Rain & Thank you Shalen for making my rain experience a good one.
Trust you are well and keeping warm.
Thank you for the positive feed back.:)
Here at rain we do our best to make sure that your journey with us is a remarkable one :).
Stay safe .
Regards
Fattima
Trust you are well and keeping warm.
Thank you for the positive feed back.:)
Here at rain we do our best to make sure that your journey with us is a remarkable one :).
Stay safe .
Regards
Fattima
