AC
Awie C

1 reviews | Active since Apr 2021

14 Apr 2021, 11:29

Rain 4G a waste of time.

The say it is just a few easy steps to get your sim card activated. First company ever to not accept my proof of residence. Logged a call for an agent to phone me back that did not happen. Then I called them just for the agent to tell me if the bill you send us is has been declined for proof send us something else. After explaining to her all other bills are send to my postal she just reply sorry then we can't help you is there anything else I can assist you with.

0
Replies (1)
Rain
Rain's reply14 Apr 2021, 11:40
Official
Good morning Awie.

Thanks for reaching out. Satisfying our customers is very important to us and I’m sorry we couldn't meet your requirements.

I have escalated your ticket to the onboarding team for further assistance.

Thank you 

Kind Regards 

Rain.