JC
Joann C

1 reviews | Active since Jan 2021

29 Jan 2021, 11:50

Rain 4G

Rain internet is useless. they promise downloading of 10mps and uploading of 2 mps but they are lie and we are not getting even a quater of what they are promising and they are offline so many times it is not even funny. i am running a small accounting business from my home and many a day i cant even get any emails or send any emails. we cant watch our Netflix because it says no network found or it sits and buffers for ever.when i contact them they are stupid they treat you like you are stupid and your problems are never resolved. i have been with them for nearly a year and after a lot of complaints they send me a new card and says that i am on another network to solve the problems. but this card is even worse that the first one. the download speed i receive is not more than 2.0 and the upload speed is like 0.05 so they are absolutely useless. i asked them to cancel my internet with immediate effect and now they still want to take a payment of my account for end of Jan. the day i ordered the card i paid in full and every month they have taken my payment of my account but now they say that it is for Jan witch they have def taken on the 1 Jan.

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Replies (1)
Rain
Rain's reply29 Jan 2021, 12:01
Official
Good morning Joann

I hope you are well, kindly accept my humble apologies for the service that you have received thus far.
Please be advised that one of our agents will be in contact with you to assist you.

Regards
Mosa