RB
Riaan B
1 reviews | Active since Oct 2015
24 Mar 2025, 20:32
Rain
I feel sad to have to write this because when I first started using rain internet, I had no complaints but for the last 3 months they just went down hill. For 3 months I haven't had any internet connection and Im not receiving any support from them. Ive probably logged 100+ support tickets which they just ignore. When I call their support centre, Im put on hold for over an hour and when someone eventually answers it is always the same 3 troubleshooting steps which don't work and I still have no internet connection.
At this point I might as well just cancel my rain subscription since Im paying for nothing.
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Replies (1)Rain's replyOfficial
24 Mar 2025, 20:48Hi Riaan,
Thank you for bringing your network complaint to our attention, we're sorry to hear this has been your experience.
We are looking into the issue, and we'll assist soon.
Regards,
rain.
Thank you for bringing your network complaint to our attention, we're sorry to hear this has been your experience.
We are looking into the issue, and we'll assist soon.
Regards,
rain.
Rain's reply24 Mar 2025, 20:48
Official
Hi Riaan,
Thank you for bringing your network complaint to our attention, we're sorry to hear this has been your experience.
We are looking into the issue, and we'll assist soon.
Regards,
rain.
Thank you for bringing your network complaint to our attention, we're sorry to hear this has been your experience.
We are looking into the issue, and we'll assist soon.
Regards,
rain.
