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Sindi S

1 reviews | Active since Aug 2019

25 May 2025, 14:23

Rain

My due date is on the 1st of every monthly but today they decided to take money from my account....I want my money, customer service is in the Philippines they can't even speak English they rude and hangup the call....all you do is send emails no one is looking into my problem

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Replies (9)
Rain
Rain's reply25 May 2025, 14:39
Official
Hi Sindi S,

Thank you for bringing your billing query to our attention,

We're sorry your rain experience hasn't been as good as expected.

We will be in touch to further assist.

Regards,
rain.
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Sindi S's update25 May 2025, 14:41
Reviewer Update
I want my money
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Sindi S's update25 May 2025, 14:51
Reviewer Update
You didn't even ask for my details you not even respond to your ticket that you sent
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Sindi S's update25 May 2025, 15:14
Reviewer Update
Its been 3 hours no one has called but you so quick to respond here

help is on its way
Hey there,
Thank you for contacting rain. Your request has been received and one of our agents will get back to you soon.
Reference Number: ***0
Thanks,
rain
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Sindi S's update25 May 2025, 20:21
Reviewer Update
It's 6 hours already
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Sindi S's update29 May 2025, 11:05
Reviewer Update
Am still waiting
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Sindi S's update29 May 2025, 11:49
Reviewer Update
So why was I not told that
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Sindi S's update29 May 2025, 11:50
Reviewer Update
It's still showing that you'll charge me on the 1st of June
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Sindi S's update29 May 2025, 11:51
Reviewer Update
Please get someone to call me ASAP and someone from South Africa not these agents from Philippines