Psds
Paulo sergio da silva

1 reviews | Active since Jan 2012

16 Sept 2024, 17:53

Rain *******

I've payed my rain wifi account, but now they messaging me saying I havnt paid on time. Payment date was 1st of September 2024 but I payed already the 25 of August, now they have canceled my wifi usage and are demanding payment. I have proof of payment. Emailed them but they still say I havnt payed online and don't reactivate my account

0
Replies (5)
Psds
Paulo sergio da silva's update16 Sept 2024, 18:03
Reviewer Update
Account number ***3 has been paid for the month of September, this is such poor service.
Rain
Rain's reply16 Sept 2024, 18:20
Official
Hi Paulo Sergio D,

Please kindly provide us with the credentials (email address and contact number) linked to the rain account in question as the ones provided are not associated with a rain profile.

Regards,
rain.
Psds
Paulo sergio da silva's update16 Sept 2024, 18:33
Reviewer Update
***
***, account number, it's my fiance account we live together, acccount number ***3, sort it out and il delete this hello peter post. Thank you.

Psds
Paulo sergio da silva's update16 Sept 2024, 18:36
Reviewer Update
Please contact that email address and cell number. On her rain app it shows it's paid. And it is paid, she has proof of payment, but when you look online at rain website shows it hasn't been paid. It was paid last month for September month
Psds
Paulo sergio da silva's update16 Sept 2024, 18:36
Reviewer Update
The wifi was just randomly stopped thus afternoon. Thus is a huge inconvenience seeing we did pay for the full month