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Goitsemang M

1 reviews | Active since Nov 2024

15 Nov 2024, 07:32

Rain

Hi It's Goitsemang contact details ***....Rain is a **** it's day no 3 with no signal..kids needs to use internet as they are writing exams...tried to contact them with no success.....They don't care if we as customers get service all they care about it's our money....their service sucks

0
Replies (4)
Rain
Rain's reply15 Nov 2024, 08:01
Official
Hey Goitsemang M,

We're sorry your rain experience has not been as good as expected. Thank you for bringing this to our attention, we are currently investigating your connection/ network query and we will be in touch to assist further.

Regards,
rain.
GM
Goitsemang M's update16 Nov 2024, 17:34
Reviewer Update
Hellopeter yesterday rain consultant called and said they'll send a technician today and the consultant will call me first to let me know that he's oñ the way..... This morning I've waited for the technical call and no one called mind you I was from night shift so I slept with 1 eye open hoping they will call but nothing happened.....Think I must escalate this matter to their CEO as their service sucks
GM
Goitsemang M's update17 Nov 2024, 08:14
Reviewer Update
Still waiting for feedback
GM
Goitsemang M's update18 Nov 2024, 07:34
Reviewer Update
No response even now..... please advice me where's your branch in Pretoria....I want to bring back your router can't keep on paying for service that I'm not getting and you don't Keep your promise