BC
Beverley C

1 reviews | Active since Oct 2020

03 Nov 2020, 11:39

RAIN

I have repeatedly sent messages to RAIN support and this is now my third time on Hello Peter for same ongoing problem for over 5weeks now, that does not get resolved. I am advised that someone will contact me. This does happen and I respond to the email I receive and then I do not get an answer back or resolution. David Tsoke ref *** advised me what he would do, to solve the problem on 24th October. I agreed and I have chased him repeatedly. I got a response eventually in which he apologised for not responding and advised he would implement the resolution. I am still waiting, it has not been actioned. I have chased him by email and surprise surprise they have not been answered. Seriously RAIN I run my own business and I would hang my head in shame if a customer of mine was treated this way !!!!!

0
Replies (1)
Rain
Rain's reply03 Nov 2020, 13:52
Official

Hi Beverley C
Trust you are well and keeping warm..

Please accept my humble apologies for the service that you have received thus far.

Please be advised that one of our agents will be in contact with you to assist you.

Stay safe.

Regards
Yeoline