Rain

I've been with Rain for the past six months, and every month seems to bring new issues. Despite requesting my payment date to be the 15th monthly, they continue deducting on the 1st. Now, they insist on payment on the 1st before considering changing the date. Additionally, they don't provide the option to pay only for the days the WiFi is functional; instead, I'm required to pay for the entire month, even if they've disconnected the service for a significant period. The representative I spoke to sings not to assist you and ignore your request. displaying a lack of willingness to assist. Another consultant I encountered was exceedingly rude and repeatedly tried to end the call. During the third call, they asked for my cell number five times, highlighting a concerning lapse in service provider professionalism. It's disheartening to witness a decline in customer care standards from service providers in our country.