SK
Shawn K
1 reviews | Active since Mar 2024
29 Apr 2026, 14:22
Rain 3 months of dropping network
Rain has been failing for 3+ months. Every month-end the network drops and I can't use it. Call centre makes me repeat the same story every time, logs a ticket, and the root cause is never fixed. Really poor product and frustrating support.
Helpful (0)
Replies (2)0
Replies (2)
Rain's replyOfficial
29 Apr 2026, 15:26Hi Shawn,
We're sorry your rain experience hasn't been as good as you expected.
Thank you for bringing this to our attention we are currently looking into your connection query and will be in touch with you to assist further.
Thank you.
rain.
We're sorry your rain experience hasn't been as good as you expected.
Thank you for bringing this to our attention we are currently looking into your connection query and will be in touch with you to assist further.
Thank you.
rain.
Rain's reply29 Apr 2026, 15:26
Official
Hi Shawn,
We're sorry your rain experience hasn't been as good as you expected.
Thank you for bringing this to our attention we are currently looking into your connection query and will be in touch with you to assist further.
Thank you.
rain.
We're sorry your rain experience hasn't been as good as you expected.
Thank you for bringing this to our attention we are currently looking into your connection query and will be in touch with you to assist further.
Thank you.
rain.
SK
Shawn K's updateReviewer Update
09 Jun 2026, 15:03Hi it’s been 4 months and the issue is still reoccurring with any corrective actions and compensation
SK
Shawn K's update09 Jun 2026, 15:03
Reviewer Update
Hi it’s been 4 months and the issue is still reoccurring with any corrective actions and compensation