Hellopeter
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OS
Ofentse S

1 reviews | Active since Aug 2020

07 Mar 2024, 07:55

***** rain

I've cancelled my services with rain, a month on month contract, no pay no service...yet I'm being billed and no contact at all at the same time my bill is increasing.

0
Replies (5)
Rain
Rain's reply07 Mar 2024, 08:06
Official
Hi Ofentse S. 

We are sorry your rain experience hasn't been as good as you expected. Please note that we will look into your query and provide you with feedback. 

Thanks, Rain 
OS
Ofentse S's update07 Mar 2024, 13:02
Reviewer Update
youve been "been looking into it" meanwhile my bill is increasing which is very funny as im under impression if i dont pay i get no service.
OS
Ofentse S's update07 Mar 2024, 13:07
Reviewer Update
wont be paying none of that. i will pay for jan only!!!trying to be sly and cheat me,I wont be liable for any payment when one cancellation was requested well in time and my only responsibility to you is payment for use, nothing else if i dont pay i receive no service
OS
Ofentse S's update07 Mar 2024, 14:45
Reviewer Update
***4
***8
***5
***0
all of those references. "help was on the way" prolonging my request till month ends and new bill added and so the cycle goes on in hope to coax more money out of me. I repeat it doesn't matter anyway because no payment no service...not no payments we'll add onto bill and hope people will blindly pay
OS
Ofentse S's update07 Mar 2024, 16:51
Reviewer Update
no i am not liable for any of that, i am only liable for January and only out of goodwill will i pay for Jan because i had re**** and used it , anything further i am not and will not pay! it is your problem to update your system for payments received to prompt service to be rendered, if a customer doesn't pay he/she should not be given service and if you do give service without payment, that is none of my business . and delaying my request so you keep billing me wont be accepted either