RAIN

ONCE AGAIN RAIN HAS FAILED ME.

I called them in the beginning of this month to assist with my debit order date and the agent advised me that I can change it on my app which I have amended to the 1ST of every month. yesterday I received a notification from my bank that rain tried to debit yesterday, I called to speak to an agent and he advised me the date was not changed on their side yet ON MY APP IT SHOWS DATE SUCCESSFULLY CHANGED TO THE 1ST I told him I can email the screenshot of the date showing th 1st on my said but he said I must send it to accounts when they call me. the agent advised he was going to send my query to accounts and they would contact me later in the afternoon, ITS NOW 24HRS LATER AND NOBODY HAS CALLED ME TO RECTIFY THIS AND NOW MY WIFI CUT. Absolutely pathetic!