VB
Vinesca B

1 reviews | Active since Apr 2024

03 Apr 2024, 15:53

Rain ****

Hi

There service is terablle. The internet connection is terrible. I canceled my contact more than a year ago. They collected the router. Now the lawyers phone saying I got handed over. I never canceled my service. According to them. I do have proof that my emails was send and that they collected the router. Please think twice before using Rain.

0
Replies (5)
Rain
Rain's reply03 Apr 2024, 15:57
Official
Hi Vinesca B.

We're really sorry your rain experience hasn't been as good as you expected.

We're going to get on this asap.

Thank you.

rain.
VB
Vinesca B's update03 Apr 2024, 17:26
Reviewer Update
We are in 2024 how on earth can you send me that now? How do I go back to check that'. Why did you not pick this up in the year 2022?
VB
Vinesca B's update03 Apr 2024, 17:43
Reviewer Update
I will gladly put it up on hello peter??? My proof of payment.....
VB
Vinesca B's update03 Apr 2024, 17:51
Reviewer Update
And you can go and check your payments.. I canceled in October and November. I paid my invoice October 2022 and Nov you collected the router.. I don't have an account with rain anymore. Please do your work!!!
VB
Vinesca B's update04 Apr 2024, 14:37
Reviewer Update
Rain

When you pay for internet it normally works payment upfront for the next month and not paying for the previous month. Still you did not answer my question why only complaining about this now? Why not in 2022