AM
Ashley M

1 reviews | Active since Jun 2016

14 Jan 2024, 21:06

Rain

Good day

I would like to express my disappointment from rain unsatisfactory level of service. I have expected much more from a prestigious and reputed company of your standard. Unfortunately, I can't help it that's why I've complaint before hoping for a fast and adequate resolution.

I was hoping rain will take feather steps and fix their misrepresentation. service wasn’t performed correctly. not disclosing the correct and right info to me. I'm failing to understand why they keep on billing me different amounts every day. And not canceling the contract as I've requested.

I hope you agree with me that this is not acceptable under any circumstances. I trust that you will deal with this issue in a top urgent manner . I also trust that you will take the necessary precautions to prevent such incidents in the future.

Yours sincerely

Ashley Molomo

0
Replies (1)
Rain
Rain's reply15 Jan 2024, 08:13
Official
Hi Ashley Molomo, 

We're really sorry your rain experience hasn't been as good as you expected. 

We're going to get on this ASAP. 

Thank you, 
rain.