ML
Ms L
1 reviews | Active since Aug 2020
15 Aug 2020, 15:30
Rain
I activated my account 6 days again and I still don’t have access to my data. Keep getting messages like “sim not detected “ and my router can’t read the sim at All. Been emailing them and I got a call yesterday from an agent, because I was at work, told the lady to call me back and she still hasn’t called. PATHETIC!!!! Paid R479 for nothing!
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Replies (2)ML
Ms L's updateReviewer Update
15 Aug 2020, 15:38If I get a “send us your contract details and we’ll be in contact with you soon” message, I will lose my sh*ts because this is all they say and you only get a response after a week with no help still!!!!!!! I want a refund actually!
ML
Ms L's update15 Aug 2020, 15:38
Reviewer Update
If I get a “send us your contract details and we’ll be in contact with you soon” message, I will lose my sh*ts because this is all they say and you only get a response after a week with no help still!!!!!!! I want a refund actually!
Rain's replyOfficial
17 Aug 2020, 09:20Hi Ms L
Trust you are well and keeping warm.
Please accept my humble apologies for the service that you have received thus far.
Please be advised that one of our agents will be in contact with you to assist you.
Stay safe.
Regards
Yeoline
Rain's reply17 Aug 2020, 09:20
Official
Hi Ms L
Trust you are well and keeping warm.
Please accept my humble apologies for the service that you have received thus far.
Please be advised that one of our agents will be in contact with you to assist you.
Stay safe.
Regards
Yeoline