WD
Warren D
1 reviews | Active since Oct 2023
06 Oct 2023, 08:52
Rain
I have been without connectivity on my router since June yet my payments come off every month. Called support but they are not helpful and provide conflicting responses from agent to agent. I have requested call backs, technicians, positive feedback and most importantly...Help. This is a BIG no area for Rain
Helpful (0)
Replies (3)0
Replies (3)
Rain's replyOfficial
06 Oct 2023, 10:22Hi Warren,
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you.
rain
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you.
rain
Rain's reply06 Oct 2023, 10:22
Official
Hi Warren,
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you.
rain
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you.
rain
WD
Warren D's updateReviewer Update
06 Oct 2023, 15:29Thank you
WD
Warren D's update06 Oct 2023, 15:29
Reviewer Update
Thank you
WD
Warren D's updateReviewer Update
10 Oct 2023, 13:32I have waited for Rains assistance since June and nothing!! then I send a complaint on this platform and they say they will action my complaint asap. Well that was on the 6th of October and yet I find myself with no communication from Rain or Rain actually fixing my problem. I work in the travel and tourism industry and deal with guests on a daily basis and when you say ASAP it means action it straight away and not take another 4 months, take my money and still offer no service!!
WD
Warren D's update10 Oct 2023, 13:32
Reviewer Update
I have waited for Rains assistance since June and nothing!! then I send a complaint on this platform and they say they will action my complaint asap. Well that was on the 6th of October and yet I find myself with no communication from Rain or Rain actually fixing my problem. I work in the travel and tourism industry and deal with guests on a daily basis and when you say ASAP it means action it straight away and not take another 4 months, take my money and still offer no service!!