FH
Francois H

1 reviews | Active since Mar 2022

20 Jun 2025, 14:34

Rain 101 useless

Received my Rain 101 router and it is not connecting to their network, it goes straight to the support QR code and when you scan the code it does not work. I have phoned Rain support four times already and seems they can not resolve the issue. Not sure what the way forward is. I think I should rather cancel and look for another provider as this is **** to say the least.

0
Replies (3)
Rain
Rain's reply20 Jun 2025, 15:09
Official
Hi Francois,

Apologies for the inconvenience caused.

We had a look at your account and we found that your device is up and running and connected on the network.

Kindly advise if you are still having issues.

Thanks, rain

Best regards,

FH
Francois H's update20 Jun 2025, 15:50
Reviewer Update
Eventually, thank you
Rain
Rain's reply20 Jun 2025, 15:52
Official
Should you need any further assistance, please do not hesitate to contact us.

Thanks, rain

Best regards,