GT
Grant T

1 reviews | Active since Jan 2025

12 Apr 2026, 06:47

Rain 101

I paid all the money I owe them. Now I get mails to say I owe them. The only way I can communicate is via WhatsApp. When I send them the information then they say they will escalate my query. But I must still pay the money before they can help. They don't gat back to me after it was escalated. Then they ask me for my personal contacts again. Sent it to them three times. I even sent them screen shots. But then they still say I must sent my personal details. It is insane. I have told them just to cancel my contract. But they can't even get that right. Please help me .y number +*** and email ***

0
Replies (2)
Rain
Rain's reply12 Apr 2026, 08:10
Official
Hi Grant,

We're sorry your rain experience hasn't been as good as you expected.

We’re looking into your enquiry and will reach out with an update.

Regards,
rain.
GT
Grant T's update12 Apr 2026, 08:40
Reviewer Update
It is ridiculous that this is your reply. I sent communications to you where someone on your platform confirms that the so called outstanding amount has been received. They further confirm that all arrears has been settled in full and that they are cancelling the promise to pay. Please investigate yourselves. I am happy to send all proof to Hello Peter