Rain 101

I wouldn’t recommend rain to anyone who wants a house router after the bad experience I received from them. I app**** for a router last week and it was delivered 3 days later, during the application on a phonecall with one of the agents I asked him that if I get the router delivered do I need to pay before they deliver it to me, He said no I am only liable to pay R1 then the router will be delivered and I can use the services up until my payday, so because of that I agreed and we went through with the process and the router was delivered last week on the 29th of January. On Thursday the 1st of February(3 days later) I get a bank notification that Rain is attempting to debit my account, after receiving that SMS I receive a following one saying that my services will be stopped should I not make any payment. Later that day my services were indeed stopped(I work from home mind you) I needed this router urgently for work purposes. I tried calling Rain and informing them that the debit order date on their side is not what I agreed to and it is not my paydate may they please open my services up until my paydate because that was actually what I was told in order for me to take this offer. No one was willing to assist, instead their telling me that my account is overdue.