BL
Bri L

1 reviews | Active since Nov 2010

02 Oct 2023, 16:57

RAIN 1 ****

WHY DOES RAIN OFFER US PRODUCTS AND STILL MANAGE TO MESS THEM UP DISMALLY. I AM ON 5G.

I TOOK UP THE RAIN 2 WEEKS AGO, NEVER MIND THE LATE DELIVERY, THEY DELIVERED THE 2 SIM CARDS AND A BRAND NEW ROUTER WITH ITS OWN SIM ( NOT WHAT I SIGNED UP FOR), I CALLED THEM ABOUT THE ERROR, AND ASK IF THEY CAN COME IMMEDIATELY TO PICK UP THE ROUTER BECAUSE I DID NOT ASK FOR IT I HAVE MY OWN.

THEY DID NOT PICK THE ROUTER AT MY ADDRESS, YESTERDAY THEY DECIDED TO CHARGE ME FOR THAT ROUTER AND SIM. STILL IN THE BOX UNUSED.

TODAY I CALLED AND HELD ON FOR OVER AN 58 MIN, GOD KNOWS WHY. IF THEY DON'T PICK THE PHONE THEY DROP IT IMMEDIATELY.

SO NOW I AM PAYING FOR THEIR ERROR.

I JUST WANT MY MONEY REVERSED BACK AND THEY MUST COME AND COLLECT THIS ROUTER AS THEY PROMISED TO DO SO.

I AM STARTING TO FEEL LIKE RAIN IS FULL OF ****S.

0
Replies (4)
Rain
Rain's reply02 Oct 2023, 18:52
Official
Hi Bri Lokwe
We're really sorry your rain experience hasn't been as good as you expected.
 
We're going to get on this asap.

 Thank you.

 rain.
BL
Bri L's update02 Oct 2023, 19:14
Reviewer Update
I was in a meeting. I am available now to rectify this all.

***/ ***
BL
Bri L's update04 Oct 2023, 17:22
Reviewer Update
I was on hold for over 45 minutes yesterday, today I even attempted to call CCD couriers for help to get this package returned to Rain and money refunded. What must I do? Can I have the CEO. I even gave you both my numbers still no call.
BL
Bri L's update04 Oct 2023, 17:22
Reviewer Update
Why are tou ****ming me like this?