AK
Adrian K
1 reviews | Active since Apr 2018
12 Feb 2021, 08:45
Rain
After taking delivery of their modem, it's still not activated. I've sent an e-mail, return reply states that they will respond within 24 hours. How do you run a business without a customer service interface? No a great start to their service.
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Rain's replyOfficial
12 Feb 2021, 09:42Good morning Adrian.
I see that you do not have an open ticket please visit our website and open a ticket so that we can assist you. We do have a customer care interface which is the support tab on our website where you open a ticket.
My sincerest apologies for the frustration.
Regards
Mosa
I see that you do not have an open ticket please visit our website and open a ticket so that we can assist you. We do have a customer care interface which is the support tab on our website where you open a ticket.
My sincerest apologies for the frustration.
Regards
Mosa
Rain's reply12 Feb 2021, 09:42
Official
Good morning Adrian.
I see that you do not have an open ticket please visit our website and open a ticket so that we can assist you. We do have a customer care interface which is the support tab on our website where you open a ticket.
My sincerest apologies for the frustration.
Regards
Mosa
I see that you do not have an open ticket please visit our website and open a ticket so that we can assist you. We do have a customer care interface which is the support tab on our website where you open a ticket.
My sincerest apologies for the frustration.
Regards
Mosa