DM
Dimakatso M

1 reviews | Active since Sept 2022

30 Sept 2022, 08:48

Rain

We’ve got a problem with rain, the network hasn’t been so good on our side and when we called one of their technicians he told us that we are not in the qualifying area for rain then we stopped using it for 4 months, today they deducted R1 996 that was supposed to go to my daughter’s school fees. We need to get the money back from rain with all the help we can get

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Replies (6)
Rain
Rain's reply30 Sept 2022, 09:16
Official
Hi Dimakatso.

We're really sorry your rain experience hasn't been as good as you expected. We're going to get on this asap. Thank you.rain. 
DM
Dimakatso M's update30 Sept 2022, 16:12
Reviewer Update
When because the R1996 has already been deducted from my account and it’s still not working after the deduction, we’ve been trying to call but we don’t even get response from your agents. How do I know if I’m not being ****med by rain? Your services are so horrible
DM
Dimakatso M's update30 Sept 2022, 17:13
Reviewer Update
It hasn’t been working all those months though, one of your technicians even had to come over and he was extremely rude to us, your services are not worth my R1996. Kindly please cancel my subscription and return my money
DM
Dimakatso M's update30 Sept 2022, 18:59
Reviewer Update
The problem is it’s still not working, you guys are busy exchanging words with me while I’m telling you that it hasn’t been work. Should we take further steps to sue rain?
All you do is exchange words but you can’t even fix the technical problems of my WiFi, I paid for a stable working internet not this nonsense
DM
Dimakatso M's update01 Oct 2022, 07:30
Reviewer Update
You playing games now cause it was off this September what are you talking about? I promise you this won’t end here I’m gonna take further steps. You’re not even trying to get me a solution with your ***** deals, did we use it in September? I’m gonna expose you cause I cannot even get ahold of rain customer care, what kind of nonsensical business are you guys running?
DM
Dimakatso M's update01 Oct 2022, 07:33
Reviewer Update
We unplugged the WiFi router in July and we only plugged it up yesterday after the deductions and you’re telling me that there’s a usage of 28 gigs for September?😳😳😳Are you still trying to **** us rain? Why do you have such ********** ways like that?