Rachel

I would like to lay a complain regarding my rain, i paid my account on the 25th of November 2022, but to my suprise my rain was disconnected on the 02nd of December 2022 for non-payment. I contact rain on *** on the same day, i spoke to an agent, i cant recall his name, he said that everything is fine from their side and asked me to switch it off and on and he promise that support / one of the agent will call me in the morning to assist further as support has already logged of at five. No one called me until i contact rain again this morning and i spoke to two agents and i still receive the same information and my router still not working, the sad part is that im using this router also for my studies and job. Please help me