AP
Angus P
1 reviews | Active since Sept 2024
10 Sept 2024, 19:12
R1000 for 3Mbps Internet Speed
Installment R1000 ,Download Speed :3.26Mbps, Upload Speed:10.8Mbps This my internet speed at night between 5PM and 1AM every evening . This problem has been accruing for the past 3-4 Months!! I Pay and Don't get my money's worth !!
Log a complaint on website they send a email saying its resolved But its not !!
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Replies (2)
Rain's replyOfficial
10 Sept 2024, 19:41Hi Angus,
Thank you for bringing this to our attention,
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.
Regards,
rain.
Thank you for bringing this to our attention,
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.
Regards,
rain.
Rain's reply10 Sept 2024, 19:41
Official
Hi Angus,
Thank you for bringing this to our attention,
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.
Regards,
rain.
Thank you for bringing this to our attention,
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.
Regards,
rain.
AP
Angus P's updateReviewer Update
12 Sept 2024, 22:34Hi . The technician was her But the Problem persist. you can request the speed test results from the technician he took a picture. if the cap on my network is low please turn it up or something i'm paying R1000 for 100mb but getting internet worth the amount of paying R500 . my network at night is still below 10mb and during the day Not anything close to What i pay for . This was never the problem before this problem started in the last 3-4 months. R1000 is a lot of money
AP
Angus P's update12 Sept 2024, 22:34
Reviewer Update
Hi . The technician was her But the Problem persist. you can request the speed test results from the technician he took a picture. if the cap on my network is low please turn it up or something i'm paying R1000 for 100mb but getting internet worth the amount of paying R500 . my network at night is still below 10mb and during the day Not anything close to What i pay for . This was never the problem before this problem started in the last 3-4 months. R1000 is a lot of money