Quick sales....Poor Customer service,

2 weeks ago I have written a review as I have not received any feedback from Rain. Last week someone sent me an email apologising and asking me for details so that they can help me. To date I still don't have a reply. I cannot pay for such a service....infact I have never received a service from Rain. All I did was to pay my R479.00 and I need it refunded by next week.