JN
Joy N
1 reviews | Active since Aug 2023
03 Aug 2023, 15:25
Query bad horrible service
This company has a terrible service their consultant lie to customers to get money, I paid my account last week Friday which was the 28 July 2023 payment not allocated and still not reconnected, contact their office for the whole week still no assistance what horrible service I want to cancel this and will obviously report them
Helpful (0)
Replies (6)0
Replies (6)
Rain's replyOfficial
03 Aug 2023, 15:32Hi Joy
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you.
rain.
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you.
rain.
Rain's reply03 Aug 2023, 15:32
Official
Hi Joy
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you.
rain.
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you.
rain.
JN
Joy N's updateReviewer Update
03 Aug 2023, 15:42- Payment is on the system it's reflection I don't what more you need for him just check the query I have logged with your consultants am exhausted
JN
Joy N's update03 Aug 2023, 15:42
Reviewer Update
- Payment is on the system it's reflection I don't what more you need for him just check the query I have logged with your consultants am exhausted
JN
Joy N's updateReviewer Update
03 Aug 2023, 15:51I have tried to speak to the supervisor with the email and calls no response proof of payment check for what you need on this email *** what a horrible awful service
JN
Joy N's update03 Aug 2023, 15:51
Reviewer Update
I have tried to speak to the supervisor with the email and calls no response proof of payment check for what you need on this email *** what a horrible awful service
JN
Joy N's updateReviewer Update
04 Aug 2023, 08:55I am still not assisted with my query am exhausted at this point I wish to cancel the contract @elshannte you have not responded to my emails as the supervisor there @Mokgadi please attend to this what an unprofessional and horrible service you provide to your customers
JN
Joy N's update04 Aug 2023, 08:55
Reviewer Update
I am still not assisted with my query am exhausted at this point I wish to cancel the contract @elshannte you have not responded to my emails as the supervisor there @Mokgadi please attend to this what an unprofessional and horrible service you provide to your customers
JN
Joy N's updateReviewer Update
04 Aug 2023, 15:17I am sick of this rain nonsense spoken to nokuthila in the management department no assistance, vuyo,kefilwe the list goes on no assistance imagine running after them after you made a payment 10 days the pretence of them as if they will assist me when they actually don't am done going to consumer rights
JN
Joy N's update04 Aug 2023, 15:17
Reviewer Update
I am sick of this rain nonsense spoken to nokuthila in the management department no assistance, vuyo,kefilwe the list goes on no assistance imagine running after them after you made a payment 10 days the pretence of them as if they will assist me when they actually don't am done going to consumer rights
JN
Joy N's updateReviewer Update
07 Aug 2023, 09:33I am out of words at this point am always calling rain for reconstruction on the payment made by the 28 July 2023, today it's the 7 August 2023 @ vuyokazi vetboi what a terrible and dishonest service I got from you and you your supervisorsi wish you loose on business because you don't value your customers
JN
Joy N's update07 Aug 2023, 09:33
Reviewer Update
I am out of words at this point am always calling rain for reconstruction on the payment made by the 28 July 2023, today it's the 7 August 2023 @ vuyokazi vetboi what a terrible and dishonest service I got from you and you your supervisorsi wish you loose on business because you don't value your customers