Quality assessment

Item: Rain
Rating: 1
Author: Velta E

Extremely difficult to communicate. No feedback. Poor agents training, No access to complain. It seems they are hiding as no access to supervisors. Noisy call centre. Customer care poor. Lately lots of internet interruptions.

Helpful (0)

Replies (1)

Rain's replyOfficial

23 Mar 2024, 08:10

Hi Velta Express,

Thank you for bringing your complaint to our attention,

We're sorry your rain experience hasn't been as good as expected.

We will be in touch to further assist.

Regards,
rain.

Rain's reply23 Mar 2024, 08:10

Official

Hi Velta Express,

Thank you for bringing your complaint to our attention,

We're sorry your rain experience hasn't been as good as expected.

We will be in touch to further assist.

Regards,
rain.