NJ
Natalie J
1 reviews | Active since Sept 2022
12 Sept 2022, 08:27
****py internet and *********** service
Internet has been off since Friday, 4th day now. Call centre agent advised me there is absolutely nothing they can do. No one responds to my DMs on facebook. Connection is beyond ****py and service is ***********
Helpful (0)
Replies (15)0
Replies (15)Rain's replyOfficial
12 Sept 2022, 08:37Hi Natalie.
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you,
rain.
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you,
rain.
Rain's reply12 Sept 2022, 08:37
Official
Hi Natalie.
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you,
rain.
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you,
rain.
NJ
Natalie J's updateReviewer Update
12 Sept 2022, 09:15Its been off since Friday really!!!?
NJ
Natalie J's update12 Sept 2022, 09:15
Reviewer Update
Its been off since Friday really!!!?
NJ
Natalie J's updateReviewer Update
12 Sept 2022, 09:36So all you can tell me is your service is down and your technicians are working on it, been hearing that same story since Friday, this is unacceptable.
NJ
Natalie J's update12 Sept 2022, 09:36
Reviewer Update
So all you can tell me is your service is down and your technicians are working on it, been hearing that same story since Friday, this is unacceptable.
NJ
Natalie J's updateReviewer Update
12 Sept 2022, 16:10You really think I havent been doing that for the past 4 days now, this is ridiculous, get this **** sorted out now
NJ
Natalie J's update12 Sept 2022, 16:10
Reviewer Update
You really think I havent been doing that for the past 4 days now, this is ridiculous, get this **** sorted out now
NJ
Natalie J's updateReviewer Update
13 Sept 2022, 14:56Day 5 without internet, guess this technician had been working on one tower since last week Friday. What the **** am i suppose to do in the mean. Your service is extremely ****! At this point i just want to cancel this thing ASAP
NJ
Natalie J's update13 Sept 2022, 14:56
Reviewer Update
Day 5 without internet, guess this technician had been working on one tower since last week Friday. What the **** am i suppose to do in the mean. Your service is extremely ****! At this point i just want to cancel this thing ASAP
NJ
Natalie J's updateReviewer Update
14 Sept 2022, 07:29My internet is still off, you are replying but have nothing constructive to say! Come fetch your **** man!
NJ
Natalie J's update14 Sept 2022, 07:29
Reviewer Update
My internet is still off, you are replying but have nothing constructive to say! Come fetch your **** man!
NJ
Natalie J's updateReviewer Update
14 Sept 2022, 07:32No decency to call no decency to respond on emails or social media. Honestly come take this *** thing. Can take business elsewhere where i wont be dealing with *********** people and useless service
NJ
Natalie J's update14 Sept 2022, 07:32
Reviewer Update
No decency to call no decency to respond on emails or social media. Honestly come take this *** thing. Can take business elsewhere where i wont be dealing with *********** people and useless service
NJ
Natalie J's updateReviewer Update
15 Sept 2022, 16:04Fix this **** or come take it
NJ
Natalie J's update15 Sept 2022, 16:04
Reviewer Update
Fix this **** or come take it
NJ
Natalie J's updateReviewer Update
16 Sept 2022, 16:05Been waiting day for your technician, again remain ***********
NJ
Natalie J's update16 Sept 2022, 16:05
Reviewer Update
Been waiting day for your technician, again remain ***********
NJ
Natalie J's updateReviewer Update
16 Sept 2022, 16:06Received an email stating he will be here on Friday between 8am to 5pm, had to wait all day at home for a no show. Seriously you guys are the worst. Just close shop honestly
NJ
Natalie J's update16 Sept 2022, 16:06
Reviewer Update
Received an email stating he will be here on Friday between 8am to 5pm, had to wait all day at home for a no show. Seriously you guys are the worst. Just close shop honestly
NJ
Natalie J's updateReviewer Update
16 Sept 2022, 16:32And then? Doesnt fix my problem now does it
NJ
Natalie J's update16 Sept 2022, 16:32
Reviewer Update
And then? Doesnt fix my problem now does it
NJ
Natalie J's updateReviewer Update
22 Sept 2022, 19:13Listen just come get this thing please im cancelling it its not working its been like this for over 3 weeks. Keep on promising to send out technicians and no one pitches
NJ
Natalie J's update22 Sept 2022, 19:13
Reviewer Update
Listen just come get this thing please im cancelling it its not working its been like this for over 3 weeks. Keep on promising to send out technicians and no one pitches
NJ
Natalie J's updateReviewer Update
24 Sept 2022, 21:44He came last week and didnt do anything, he came unequipped, again a clear example of incompetence. Im not paying you people a single cent anymore. I think this should rather explore my options at a ombudsman
NJ
Natalie J's update24 Sept 2022, 21:44
Reviewer Update
He came last week and didnt do anything, he came unequipped, again a clear example of incompetence. Im not paying you people a single cent anymore. I think this should rather explore my options at a ombudsman
NJ
Natalie J's updateReviewer Update
25 Sept 2022, 12:55Are you not understanding what the **** im saying!
NJ
Natalie J's update25 Sept 2022, 12:55
Reviewer Update
Are you not understanding what the **** im saying!
NJ
Natalie J's updateReviewer Update
26 Sept 2022, 18:28For **** sakes! You guys are really ****ing me off, this thing had not been working for a month, as previous messages i said come fetch your ****, in other words cancel it. I do not appreciate you trying to debit my account twice today. For something that hasnt work for a whole ****ing month!!!!!
NJ
Natalie J's update26 Sept 2022, 18:28
Reviewer Update
For **** sakes! You guys are really ****ing me off, this thing had not been working for a month, as previous messages i said come fetch your ****, in other words cancel it. I do not appreciate you trying to debit my account twice today. For something that hasnt work for a whole ****ing month!!!!!
