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Madre P

1 reviews | Active since Feb 2022

15 Aug 2025, 07:54

****py customer service!!!!!

So for starters. You contact them and you stay on hold for ever... then when you actually get through to someone, they say that they will get back to you... uhmmm... NO they do not!!! I have been contacting them for almost 3 months in regards to cancelation on my 2 devices and getting only 1 better device... every time i am promised that they will contact me and till today NOTHING!!!! This is utterly ridiculous and very unfair....

Hope they see this and contacts me urgently....

0
Replies (8)
Rain
Rain's reply15 Aug 2025, 10:55
Official
Hi Madre

 Thank you for bringing your complaint to our attention,

 We're sorry your rain experience hasn't been as good as expected.

 We will be in touch to further assist.

 Regards,
 rain.
MP
Madre P's update15 Aug 2025, 11:05
Reviewer Update
I hope so... because this is really unacceptable
MP
Madre P's update15 Aug 2025, 11:39
Reviewer Update
Both times you have phoned me... every time i answered and the calls were dropped
MP
Madre P's update15 Aug 2025, 11:40
Reviewer Update
And what about the new unit i wanted???

I cannot afford for it to be canceled immediately.
MP
Madre P's update15 Aug 2025, 13:37
Reviewer Update
Thank you

Please remember to get back to me regarding the 101 pro with extender
Rain
Rain's reply15 Aug 2025, 14:18
Official
Hi Madre 

Thank you for the prompt response, we are glad we could assist

Regards 
Rain 
MP
Madre P's update18 Aug 2025, 09:10
Reviewer Update
Any news on the new unit i wanted????

Have asked about it more than once...
MP
Madre P's update21 Aug 2025, 09:38
Reviewer Update
Please call me...

Need help wit xtender!!!!