1 reviews | Active since Aug 2017

24 Feb 2021, 13:30

****py billing system

I am yet to get a response from your department in reference to the query I sent through on the 19th, please advise a way forward, I have paid my bill and left without service because rain decided to bill me after I paid my bill.

What happens now because I was cut off for R47 over the R542 I paid you for the month of February. I was told it was being escalated on the 19/02/21 and I am yet to get a response from them.

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Replies (1)
Rain
Rain's reply24 Feb 2021, 13:39
Official
Good afternoon Nokuphiwa.

I hope you are well, kindly accept my humble apologies for the service that you have received thus far.
Please be advised that one of our billing agents will is working on your ticket be in contact with you to assist you. we apologize for the delay.

Regards
Mosa