RM
Ronald M

1 reviews | Active since Feb 2021

12 Feb 2021, 10:47

Punished for paying more.

I find it really disturbing that ever since I went from R250 to R475, I have reduced speed, reduced video resolution, sometimes it takes over 3 hours to download what I used to download in 3 minutes. I feel like we are being punished for paying more, or being pushed to take 5G. whats happening Rain???

0
Replies (1)
Rain
Rain's reply12 Feb 2021, 11:44
Official
Good morning Ronald

I trust you are well

Please accept my humble apologies for the service that you have received thus far.

I see that you do not have an open ticket please visit our website under the support tab and open a ticket so that we can assist you?

Stay safe.

Regards
Mosa