LB
Lauren B

1 reviews | Active since Sept 2020

05 Sept 2020, 08:27

Proper ****! DO NOT USE THIS SERVICE PROVIDER - quick to debit but no support at all!

I have had no customer service support at all!

My account was debited for the R479 packaged and then no RICA sms was sent at all. Its been 12 hours. I then had to buy other data.

I cannot even submit or log a ticket on their website it doesnt go through.

I want my refund immediately and do not want to use this service any longer.

Please refund me as per your 7 day policy! and cancel the agreement.

0
Replies (1)
Rain
Rain's reply07 Sept 2020, 09:56
Official

Hi Lauren B

Trust you are well and keeping warm.

Please accept my humble apologies for the service that you have received thus far.

Please be advised that one of our agents will be in contact with you to assist you.

Stay safe.

Regards
Yeoline