ND
Nigel D
1 reviews | Active since Dec 2018
29 Jun 2022, 15:29
Promises but no delivery🤔
I cancelled my rain agreement with an ultimatum that they deliver on what they promised, guess what, they rather harass me for a payment. I email them to call me to sort out my issues, no response. Evens on this platform they promise to revert back to you, nothing happens. Once again pathetic service, as long as you pay!
Helpful (0)
Replies (5)0
Replies (5)
Rain's replyOfficial
29 Jun 2022, 15:37Hi Nigel
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you, rain.
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you, rain.
Rain's reply29 Jun 2022, 15:37
Official
Hi Nigel
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you, rain.
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you, rain.
ND
Nigel D's updateReviewer Update
29 Jun 2022, 16:06I would like to get it sorted. The issue is, your technicians placed my router outside against a wall, and it was no different, because I had constant buffering. One of your ladies called me and said they must actually place it on the roof. She arranged for them to come out, but nobody came, this is more than a month ago. I will continue my payment once this is resolved. I also asked for a refund for the days I had very poor or no connectivity, no response. Please respond urgently before I contract with another Service Provider which will be WiRUlink.
ND
Nigel D's update29 Jun 2022, 16:06
Reviewer Update
I would like to get it sorted. The issue is, your technicians placed my router outside against a wall, and it was no different, because I had constant buffering. One of your ladies called me and said they must actually place it on the roof. She arranged for them to come out, but nobody came, this is more than a month ago. I will continue my payment once this is resolved. I also asked for a refund for the days I had very poor or no connectivity, no response. Please respond urgently before I contract with another Service Provider which will be WiRUlink.
ND
Nigel D's updateReviewer Update
29 Jun 2022, 16:47Yes, that’s correct. My cell on is: ***
ND
Nigel D's update29 Jun 2022, 16:47
Reviewer Update
Yes, that’s correct. My cell on is: ***
ND
Nigel D's updateReviewer Update
29 Jun 2022, 17:40What happens next🤷🏾♂️
ND
Nigel D's update29 Jun 2022, 17:40
Reviewer Update
What happens next🤷🏾♂️
ND
Nigel D's updateReviewer Update
30 Jun 2022, 14:46This is typical, there is no follow up response, I doubt whether anything will be done!
ND
Nigel D's update30 Jun 2022, 14:46
Reviewer Update
This is typical, there is no follow up response, I doubt whether anything will be done!