PROLONGED UNRESOLVED INTERNET ISSUE

Reference Number: ***2 *21 November 2025* Reference Number: ***2 *21 November 2025* Reference Number: ***6 *23 December 2025* Reference Number: ***6 *24 December 2025* Reference Number: ***0 *24 December 2025* Reference Number: ***2 *24 December 2025* Reference Number: ***4 *24 December 2025* Reference Number: ***6 *24 December 2025* Reference Number: ***6 *26 December 2025* Reference Number: ***0 *28 December 2025* Reference Number: ***6 *24 December 2025*

HOW MANY MORE REFERENCES BEFORE THIS ISSUE IS RESOLVED???? YET I PAY ON TIME THE FULL AMOUNT. I DEMAND A REFUND FOR THE NUMBER OF DAYS I HAVE NOT HAD INTERNET BECAUSE I NOW HAVE TO REPORT TO THE OFFICE WHILE ON LEAVE SO I CAN GET WORK DONE AS WELL AS USE HOTSPOT WITH WORK DATA WHILE AT HOME. I AM ESCALATING THIS TO THE OMBUDSMAN AS WELL HELLOPETER. YOUR CUSTOMER SERVICE IS PATHETIC AND YOU DO NOT CONSIDER YOUR PAYING CLIENTS. SINCE NOVEMBER 21 WE ARE A MONTH NOW WITH AN UNRESOLVED ISSUE . THIS IS TOTALLY UNACCEPTABLE AND I WILL NOT TAKE THIS LYING DOWN.

YOUR URGENT RESPONSE AND ACTION IS EAGERLY AWAITED!!!!