Problems with rain

It all started in August 2020 when I was looking to join this rain sim At first it was very difficult to sign up for the sim and to select which plan you want and to do the payment for the sim plan you want reason why firstly there is not guidelines as to how you do everything. They just show you the minimum information and not in detail how which where you go about so that's my first problem i have with this so called rain people Secondly it was so difficult for me to understand how it works that I ended up ordering two sims in the process Let me make clear i was talking to rain people almost everyday through email to try and get the second sim cancelled but the stupid employees working there told me it appears i only have one So when i received my second sim i immediately cancelled it online because the consultants working there can't apparently My third problem I have is they told me through email my second sim Wil be finally cancelled at the end of the coming month so I had to wait a month for a sim to be cancelled fully Which i said to okay if that's the procedure fine My fourth problem is when it came to the end of the month which is now November 2020 they are now billing me for both sims my first sim i used and the second sim i never goddam used one data from off which i paid for in the beginning i never goddam used My problem is this rain people cannot be charging a person for ****ing things they never goddam used. So I write this review to inform people to be aware of this network and only my experience with it. Plus take note tooo their network connection sucks tooo fyi And when you phone their landline you hold on for 10minutes before someone answers the phone So they said they will come back to me regarding this matter I'm waiting on them Using people out here for something that is common sense Reply rain let's see what lie you'll tell now