Problems after porting in

I ported both my numbers that ends with 0111 and 9678 in to rain everything works fine except I can't receive sms's and I spoke to rain about this and they suggested I do troubleshooting with rcs and I still can't receive any sms's on both my numbers rain something is worg on the back end and you need to fix this because I can't even get sms from my bank I have done the sim swap it went to successfully and I still can't get any sms's if it a problem is not with the port then the problem is with the network because I have 2 numbers i ported in and the one works perfectly it's just this one ending in 0111 that I can't receive sms we've done troubleshooting I think you need go update the routeimg of.noth .you numbers or something