WJ
Wrench J

1 reviews | Active since Aug 2018

27 Aug 2024, 12:42

Prepare for a Lawsuit Rain!

Once again I'm back with another complaint and it's like you mother****ers want me to be ****ed at you I wake up to my network completely not working both on 4G and 5G which leaves me to go buy data which I shouldn't have to because I already pay a service that was initially supposed to provide! Rain are you ****ers really trying to **** me off! Because I don't have extra money to buy data just so that I can do my work every time you guys **** up my network! This is the message I sent today on your application and you guys are going to apparently reply within the next 24hrs Which means I can't do my work today unless I buy data and then do my work which is extra costs out of my pocket because of your ****ty internet I literally plugged the router into my pc just to see what the speed I'm getting and guess what ****ers 102kbps for download and 286kbps for upload which means it's not running properly! Go ****ing fix your tower or come out like you were supposed because I'm ****ing done with you guys please do expect a lawsuit letter by next week if this isn't resolved because at this point I'm paying for a service that clearly isn't being provided!

0
Replies (8)
Rain
Rain's reply27 Aug 2024, 12:57
Official
Hi Wrench J,

Thank you for bringing your complaint to our attention. We're sorry your rain experience hasn't been as good as expected. We will be in touch to further assist.

Regards,
rain.
WJ
Wrench J's update27 Aug 2024, 13:32
Reviewer Update
Oh so now your admitted that your towers are ****!
How am I going to do my work Rain!
I have to buy data because of you and on top of it you guys expect payment at the end of the month?
Do you asswholes think this is fair!
WJ
Wrench J's update27 Aug 2024, 14:05
Reviewer Update
Unfortunately I don't because this is unacceptable
WJ
Wrench J's update28 Aug 2024, 22:25
Reviewer Update
So Rain your network is back up but still really really ****ty
Care to explain?
WJ
Wrench J's update29 Aug 2024, 10:36
Reviewer Update
Yea I do
What happened to the team that was supposed to come out to sort out my issue with your internet speed but now by the looks of it
It's your ****ing towers again!
WJ
Wrench J's update29 Aug 2024, 12:10
Reviewer Update
You asswholes are ****ing around with my network while I'm on a work call!
Do you want me to be fired!
WJ
Wrench J's update29 Aug 2024, 20:09
Reviewer Update
Rain look here I am sick and tired of your bull**** now!
Why must I keep sending you issues.
Your team never arrived to fix the issues I was facing, your internet is still **** man!
It doesn't look like I will be paying you this month since your services are ****ing disgusting!
My network speed is running so pathetically at
5mb download and 701kbps upload so if you phone me because I didn't pay you asswholes know why!
WJ
Wrench J's update31 Aug 2024, 11:50
Reviewer Update
So Rain you said your people were coming out and yet they didn't come.
I have to go to work pretty soon and I find your actions and lies disturbing.
The rest of your customer bases will know for I will be posting the on social media.
Thank you for your non co-operational team!