CA
Christo A
1 reviews | Active since Dec 2018
10 May 2023, 12:37
Premium 5G Unusable between 6PM and 11PM
I have the most expensive 5G package that Rain offers.
Speeds during the day are as advertised, but between 6PM & 11PM it becomes unusable. This is the most important part of the day to have a stable connection and it simply fails to reach even 2mb/s
Helpful (0)
Replies (4)0
Replies (4)
Rain's replyOfficial
10 May 2023, 12:39Hi Christo.
We're really sorry your rain experience hasn't been as good as you expected. We're going to get on this asap. Thank you.rain.
We're really sorry your rain experience hasn't been as good as you expected. We're going to get on this asap. Thank you.rain.
Rain's reply10 May 2023, 12:39
Official
Hi Christo.
We're really sorry your rain experience hasn't been as good as you expected. We're going to get on this asap. Thank you.rain.
We're really sorry your rain experience hasn't been as good as you expected. We're going to get on this asap. Thank you.rain.
CA
Christo A's updateReviewer Update
10 May 2023, 12:51That's correct. I am using it from Talavera Estate. The tower is very close and I can confirm that the router connects to it. When using the setting to find the best position for the router, it says the signal is perfect.
Most of the day the speeds are around 200mb/s
Between 6pm & 11pm they drop lower than 2mb/s
Right after 11 the speed was back to normal.
Most of the day the speeds are around 200mb/s
Between 6pm & 11pm they drop lower than 2mb/s
Right after 11 the speed was back to normal.
CA
Christo A's update10 May 2023, 12:51
Reviewer Update
That's correct. I am using it from Talavera Estate. The tower is very close and I can confirm that the router connects to it. When using the setting to find the best position for the router, it says the signal is perfect.
Most of the day the speeds are around 200mb/s
Between 6pm & 11pm they drop lower than 2mb/s
Right after 11 the speed was back to normal.
Most of the day the speeds are around 200mb/s
Between 6pm & 11pm they drop lower than 2mb/s
Right after 11 the speed was back to normal.
CA
Christo A's updateReviewer Update
10 May 2023, 19:42Got RSRP value to -80
SINR to 10 but nothing changed.
Speed was fine until 4:59 the moment it was 5pm it dropped. This looks like throttling.
SINR to 10 but nothing changed.
Speed was fine until 4:59 the moment it was 5pm it dropped. This looks like throttling.
CA
Christo A's update10 May 2023, 19:42
Reviewer Update
Got RSRP value to -80
SINR to 10 but nothing changed.
Speed was fine until 4:59 the moment it was 5pm it dropped. This looks like throttling.
SINR to 10 but nothing changed.
Speed was fine until 4:59 the moment it was 5pm it dropped. This looks like throttling.
CA
Christo A's updateReviewer Update
10 May 2023, 20:03Just tried, same issue as before. Under 2mb/s connection.
CA
Christo A's update10 May 2023, 20:03
Reviewer Update
Just tried, same issue as before. Under 2mb/s connection.