POTENTIAL *****!!!

I feel like I’m being ****med by this number ***. Apparently this is rain customer service line. But when I call it, I am transferred to a different country, it’s people from The Philippines. And when I searched online, it states Rain doesn’t have any customer services support from the Philippines. How can a Philippine person be attending to a South African query? I don’t understand. The first person asked for a OTP PIN, after we have ordered a device and were called by different numbers asking for OTPs, they even asked for my email address and phone number thats linked to my account. How can you be doing that ? Asking my email address. Something that they should already have in their system, yet I have to provide a OTP number so that they can access my account??? Since when does rain require you to provide your email address and phone number so that they can access your account? THIS is very suspicious. WE ARE STILL WAITING FOR OUR ORDER. Yesterday we were called by a guy, but now that number is not responding anymore. WHAT THE HELL IS GOING ON WITH RAIN SERVICES????? Is the system hacked now? Are we being de*****ed? How does one reach out to a customer service line and be automatically transferred to someone in the Philippines talking strange accents asking for OTP Pins…

If anyone has a verified SA customer line for rain, please reply. I feel like I’ve been de*****ed right now cause I’ve paid already. And still haven’t received my order. Please help