1 reviews | Active since Jan 2023
Porting *****
I have taken the rain contract 101 and received two extra sim cards if I want to port my existing number to the rain network and like an idiot I ported my Vodacom number to Rain. Since then, after downloading all the required apps and doing all the required setups my number is not working. I only receive a sms every time saying I missed a call. When I tried testing it myself by phoning myself from the work number I get the number is off message and a sms saying I missed a call. The problems don't stop there, when I try to make a call I get a red line saying "no network". I then tried every means possible for these useless ****s to assist me, including going to a front office of theirs and believe me, those employees are only there for job creation, they can't do nothing to assist. I then tried to port my number back to Vodacom and when I try it, Rain sends me a bogus OTP I can't use, thus blocking me from porting my number back to Vodacom. I don't have use of my number anymore for 5 months now and I can't port it back because Rain blocks me with *****ulent OTP's. I have laid a complaint with ICASA now, hope they can assist me. I would implore anyone reading this review to never port your number to Rain and I will make sure to smear this companies name through the mud, being in the industry myself. I have 2 business clients that was about to get Rain and I managed to persuade them to look elsewhere for service.
Alan de Lange *** ( doenst work because of Rain) ***
Thank you for bringing your complaint to our attention, we're sorry to hear this has been your experience.
We are looking into port-out query, and we'll be in contact soon.
Regards,
rain.
Thank you for bringing your complaint to our attention, we're sorry to hear this has been your experience.
We are looking into port-out query, and we'll be in contact soon.
Regards,
rain.
regards
regards
