port number to rain
its important to never ever port ur number to rain
I ported my number to rain telkom handed over the number to rain
once it was done the sim no longer works can receive calls no messages
remember this my work line I can do anything now
called rain main times the just tell the escalating to voice the will call me have not received any call in 4 days
escalated to supervisor no contact back
Helpful (0)
Replies (14)0
Replies (14)
Rain's replyOfficial
18 Jul 2023, 19:52Hi Mphaphuli,
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you.
rain.
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you.
rain.
Rain's reply18 Jul 2023, 19:52
Official
Hi Mphaphuli,
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you.
rain.
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you.
rain.
's updateReviewer Update
18 Jul 2023, 20:26oh this the same reply I got more than 5 times its escalated to voice and noting happening this is my main line cant even work yet the only fed back I get is escalated to voice
's update18 Jul 2023, 20:26
Reviewer Update
oh this the same reply I got more than 5 times its escalated to voice and noting happening this is my main line cant even work yet the only fed back I get is escalated to voice
's updateReviewer Update
19 Jul 2023, 10:34am available now
's update19 Jul 2023, 10:34
Reviewer Update
am available now
's updateReviewer Update
19 Jul 2023, 10:37am avalible all day long now u can contact me
's update19 Jul 2023, 10:37
Reviewer Update
am avalible all day long now u can contact me
's updateReviewer Update
19 Jul 2023, 11:30followed the agent settings still not working
's update19 Jul 2023, 11:30
Reviewer Update
followed the agent settings still not working
's updateReviewer Update
19 Jul 2023, 15:57contacted voice team still no answer no resolution
's update19 Jul 2023, 15:57
Reviewer Update
contacted voice team still no answer no resolution
's updateReviewer Update
20 Jul 2023, 10:44spoke to voice at around 6pm they said they have escalated the matter to a voice engineer
's update20 Jul 2023, 10:44
Reviewer Update
spoke to voice at around 6pm they said they have escalated the matter to a voice engineer
's updateReviewer Update
20 Jul 2023, 12:05 *** this the only number I have can the contact me on as the other one is not working
due to porting the can call at 12:30 I will be holding my phone
ur previous call only rang once
due to porting the can call at 12:30 I will be holding my phone
ur previous call only rang once
's update20 Jul 2023, 12:05
Reviewer Update
*** this the only number I have can the contact me on as the other one is not working
due to porting the can call at 12:30 I will be holding my phone
ur previous call only rang once
due to porting the can call at 12:30 I will be holding my phone
ur previous call only rang once
's updateReviewer Update
20 Jul 2023, 13:10finally got the call the advised to do a sim swap guess one when you do a sim online you must wait for another call which would take may next week Monday after the call the still have to ship it lord rain why
such a simple process would take more than 10 days +
such a simple process would take more than 10 days +
's update20 Jul 2023, 13:10
Reviewer Update
finally got the call the advised to do a sim swap guess one when you do a sim online you must wait for another call which would take may next week Monday after the call the still have to ship it lord rain why
such a simple process would take more than 10 days +
such a simple process would take more than 10 days +
's updateReviewer Update
20 Jul 2023, 13:11so i sit and wait for anther call form sim swap department
's update20 Jul 2023, 13:11
Reviewer Update
so i sit and wait for anther call form sim swap department
's updateReviewer Update
20 Jul 2023, 17:26do you have an ETA when the actually call and procccess the sim swap
's update20 Jul 2023, 17:26
Reviewer Update
do you have an ETA when the actually call and procccess the sim swap
's updateReviewer Update
21 Jul 2023, 12:22They seem to have called too early In the morning please re escalate am waiting for the call
's update21 Jul 2023, 12:22
Reviewer Update
They seem to have called too early In the morning please re escalate am waiting for the call
's updateReviewer Update
21 Jul 2023, 13:27done sim swapped
's update21 Jul 2023, 13:27
Reviewer Update
done sim swapped
's updateReviewer Update
21 Jul 2023, 13:28you have to improve this process its too complex even for an IT guy
's update21 Jul 2023, 13:28
Reviewer Update
you have to improve this process its too complex even for an IT guy