MM
Mpho M
1 reviews | Active since Apr 2015
31 Aug 2023, 13:15
POPIA Violation
I would like to report Rain for personal information infringement. A Boitumelo Mokoena opened a Rain account using my cellphone number and it appears that Rain did not conduct a FICA/cellphone number verification. I am inundated with SMS from Rain addressing me as Boitumelo Mokoena even though I have made several attempts to inform Rain that I am not this person.
For context, this person (Boitumelo Mokoena) was married to my ex partner and I do not know where she got my number from. I have reported this matter to the POPIA regulator for resolution in parallel.
Helpful (0)
Replies (2)0
Replies (2)Rain's replyOfficial
31 Aug 2023, 13:40Hi Mpho M.
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you,
Rain
Rain's reply31 Aug 2023, 13:40
Official
Hi Mpho M.
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you,
Rain
MM
Mpho M's updateReviewer Update
01 Sept 2023, 15:58Hi, Sorry I missed your call. Please call when you can again.
MM
Mpho M's update01 Sept 2023, 15:58
Reviewer Update
Hi, Sorry I missed your call. Please call when you can again.
