Poorest customer service ever received from a company

8 Days now battling to get this company to sort out the signal problem we experiencing every day you speak to someone else and every day they have a diffarant story, always apologising but nothing is happening, spoke to a manager and this person promised to replace the router, phone the next day again and then they tell you the router is nothing wrong with, but still they have done a sim swop, firstly you have to wait for 5 days before receiving this new sim, then after two days the sim is not registered yet, you can ask to speak a manager and never get hold of anyone, get promised that the manager will call back, and this also does not happen. Quick to take the monthly fee, but a lot of stories for fixing the problem, after 8 days nothing was done to solve the problem. In the mean time you have paid for nothing because you cannot use the Wi fi as there is never signal. Only empty Promises and managers that is suppose to call back and that also never happen.